We are proud to use cookies

We always want to deliver luxury in everything we do which is why we want to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays & HIP Hotels website. To help us do this, we use Cookies (and not the delicious biscuit type).

Cookies come in all shapes and sizes and are easy to understand once you know what they do. Some cookies are essential for websites to work and others remember things about you to give you a better and more enjoyable experience online. They are small files which are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer.

Our cookies and what they do

Essential Cookies

Essential Cookies help our website to work properly and without them you wouldn’t be able to use some of the features on the site due to your experience being restricted.

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Cookies for website info

We’re constantly improving our website based on what our visitors do and the pages you look at. These cookies record anonymous information about visits and clicks on each web page.

Performance cookies collect information about how you use the website such as the content you are interested in, the pages you visit and if you experience any errors. These cookies do not collect any information that could identify you personally. We will use this data to:

  • Analyse how our website is used, visitor demographics and reach (including your location details).
  • Monitor the effectiveness of our online and offline advertising.
  • Help us improve the website by measuring any errors that occur.
  • Test different designs of our website.
  • Allows us personalise information to you so you only ever see adverts relevant to what you are actually interested in on other websites.

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Cookies that save your settings

We are always working on improving your experience on Virgin Holidays & HIP Hotels so we use cookies which save your settings, such as the last holiday you searched for so you can find it easily the second time. These cookies will save you time and enhance your experience whilst using the website.

Functional cookies relate to the way you use our website and your own personal settings which allow us to improve the service we offer to you. We will use this data to:

  • Remember your last searched holiday.
  • Allow you to carry information across pages of our website to avoid having to re-enter information.
  • Allow you to access stored information if you have registered or booked with us. .

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