Insurance overview
Your insurance at a glance
In the spirit of leaving you nothing to worry about when you choose to travel with us, we can offer you our own travel insurance, so that you can
embark on your holiday with total peace of mind.
Our insurance covers everything you'd expect, plus you can add on options to cover yourself for more adventurous holidays, winter sports holidays,
golfing holidays or even if you're planning to get married.
Our travel insurance costs from just £29* and for every adult premium paid, one of your children aged 3-17 can be insured for FREE. This
excludes optional Adventurous activity, (Standard and Gold cover) which is available upon payment of a supplementary premium. Please contact your
Travel Guru for more details on additional insurance prices or to book your travel insurance with us. *Based on an adult single trip cover for up to
5 days.
| Premiums - standard single trip insurance |
| Period of cover |
Adults (18-65 + 1 child FREE) |
Seniors (66+) |
Infants* (0-2) |
Family** |
| Up to 5 days |
£29.00 |
£58.00 |
FREE |
£73.00 |
| Up to 9 days |
£38.00 |
£76.00 |
FREE |
£91.00 |
| Up to 17 days |
£47.00 |
£94.00 |
FREE |
£109.00 |
| Up to 25 days |
£57.00 |
£114.00 |
FREE |
£129.00 |
*Infant rates only apply if accompanied by an insured adult under the same level of cover.
**Family Insurance includes two adults and all children (including foster children) aged 17 and under if in full time education. All persons must live
at the same address. Each adult can travel independently, however all insured children must travel with at least one of the insured adults. Separate child rates
available on request.
Your insurance options
The following table displays a summary of the insurance we provide. Note that you can add options to this standard cover by contacting our reservations team.
| Standard Insurance coverage
| Excess |
| Section |
Item covered |
Cover |
Standard |
Gold |
| A |
Personal Possessions |
up to £1,500 per insured person |
£50 |
Nil |
| Single article limit |
£250 |
| Valuables limit |
£400 |
| B |
Replacing your personal possessions in an emergency |
up to £150 per insured person |
Nil |
Nil |
| C |
Personal money |
up to £500 per insured person |
£50 |
Nil |
| Emergency cash advance |
up to £100 per insured Adult |
Nil |
Nil |
| Cash or bank notes |
up to £250 per insured person |
£50 |
Nil |
| D |
Emergency medical and travel expenses abroad |
up to £10,000,000 per insured person |
£50 |
Nil |
| Hospital benefit |
£20 per day, up to £600 |
Nil |
Nil |
| E |
Cancellation of a journey |
up to £5,000 per insured person |
£50 |
Nil |
| F |
Curtailment of a journey |
up to £5,000 per insured person |
£50 |
Nil |
| Catastrophe cover |
up to £500 |
Nil |
Nil |
| G |
Personal accident |
up to £30,000 |
Nil |
Nil |
| H |
Personal liability |
up to £2,000,000 |
£50 |
Nil |
| I |
Delayed or missed departure |
up to £100 per insured person (£25, 8 hours) |
Nil |
Nil |
| Delayed departure/arrival |
| Abandonment |
up to £5,000 per insured person |
£50 |
Nil |
| If you miss your departure |
up to £600 Europe (£1,000 worldwide) |
Nil |
Nil |
| J |
Loss of passport / driving licence |
up to £250 per insured person |
Nil |
Nil |
| K |
Legal assistance |
up to £25,000 per insured person (£50,000 max) |
Nil |
Nil |
| L |
Hi-jack and mugging benefit |
up to £1,000 per insured person |
Nil |
Nil |
| Hi-jack |
| Mugging |
£50 per insured person |
| M |
Pet-Care |
up to £250 |
Nil |
Nil |
| N |
Home-Care |
up to £250 |
Nil |
Nil |
Optional cover
The following optional cover can be added by contacting our reservations team:
|
Excess |
| Section |
Items covered |
Cover |
Standard |
Gold |
| O |
Golf equipment optional |
up to £1,500 per insured person |
£50 |
Nil |
| Single article limit |
£250 |
| Essential replacement items |
up to £450 per insured person |
Nil |
Nil |
| Hole-in-one-cover |
up to £75 per insured person |
| Loss of green fees |
up to £200 per insured person |
| P |
Wedding cover optional |
up to £1,000 per couple |
£50 |
Nil |
| Wedding attire |
| Wedding rings |
up to £500 per couple (£250 each) |
| Wedding valuables |
up to £750 per couple |
| Q |
Winter sports equipment optional |
up to £400 per person |
£50 |
Nil |
| Single article limit |
£250 |
| Essential replacement items |
up to £90 |
Nil |
Nil |
| Loss of pass of fees |
up to £225 per insured person |
| Piste closure |
up to £250 per insured person |
Important information about your policy
All of the sections of cover are subject to the terms and conditions of the policy wording. It is very important to read your policy wording
carefully to make sure that the cover is suitable for you. The wording gives full details of what is and is not covered and the conditions of cover.
If you would like to read the full policy wording, see below.
This insurance contains restrictions regarding pre-existing medical conditions affecting you, the people you are travelling with and other people
on whom the trip depends.
There are conditions and exclusions, which apply to the sections of cover as well as the whole policy. There are limits that apply to sections of
cover, some sections require inner limits such as single article limit and valuables limit within the personal possessions section.
Excesses apply to some sections of the standard policy.
Reasonable care must be taken to protect yourself and your property, as you would if you were not insured.
We will always endeavour to offer all our customers the highest levels of customer service. However, in the event that you are unhappy with the
service, there is a complaints process in place.
If within 14 days of taking out your policy you decide it doesn't meet your needs, you can return it and get a full refund, as long as you have not
travelled or registered a claim or intend to make a claim under this policy.
The cover is underwritten by Elvia Travel Insurance International N.V (Netherlands) and is administered in the UK by Mondial Assistance (UK)
Limited. Registered in England No. 1710361. Registered office Mondial House, 102 George Street, Croydon CR9 1AJ. Mondial Assistance (UK) Limited is
authorised and regulated by the Financial Services Authority. Elvia is authorised by De Nederlandsche Bank (DNB) in the Netherlands and regulated by
the Financial Services Authority for the conduct of UK business.
Elvia follow the Financial Ombudsman Service code of conduct for complaints and is covered by the Financial Services Compensation Scheme (FSCS)
if the firm is unable to meet its claims.
View the travel insurance document in full
The above insurance document is downloadable as a PDF file which can be viewed using Adobe® Reader® which you can download from
Adobe.